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  1. How is Spam identified?
  2. Do I have to host with ITS Group Information Technology to use Stealth Spam Control?
  3. How does Stealth Spam Control work?
  4. What happens to Spam that you eliminate?
  5. Will the Spam Filter delay delivery of my email?
  6. I am still getting some Spam I thought Stealth eliminated all of it?
  7. How did so many people get my email address anyway?
  8. Will Stealth scan outgoing mail, or just incoming mail?
  9. Does someone read my personal email?
  10. Do I need to download any software?

1.How is Spam identified?
Stealth Spam Control goes beyond the rule-based, keyword identification techniques commonly used by anti-spam products. In addition to these traditional techniques, Stealth uses a combination of artificial intelligence and a pattern matching process to identify bulk Email.

One thing that all spam has in common is that it is sent out in bulk. By using it's intelligence and algorithms, Stealth  can identify these bulk messages, even when they are not completely identical. Knowing that a message has been sent in bulk allows Stealth to be more aggressive in identifying and eliminating spam. No other anti-spam product is as effective as Stealth at identifying and eliminating unsolicited Email or spam.

2. Do I have to host with ITS Group Information Technology to use Stealth Spam Control?
No,  now anyone that wants to take advantage of our Stealth Spam and Virus protection can, even if you have your own mail server INCLUDING Microsoft Exchange Server, Groupwise, Novell, or any other proprietary mail server can use Stealth. The BONUS  for routing mail through our system, it  gives an extra layer of security as well it  makes your server invisible to the rest of the world. All this without making any major changes to your existing system.  We can you have you up and running in 5 minutes. Please contact us for details 1-780-618-7756 or emails sales. Now you can be protected from all the nasty spam, viruses and junk out there.

3. How does Stealth Spam Control work?
Stealth works by scanning your messages as they come into our mail server. Stealth assigns points to specific terms and phrases. For instance if your incoming email message contains the words "you'll be amazed", Stealth assigns 1.077 points, and "for only [some sum of cash]" gets 0.201 points. If the message has been assigned more points then your threshold, the message is considered Spam and rejected (or marked as Spam, depending on your personal settings). Messages with viruses are sent back to their originator, before they get to your computer

4. What happens to the spam that you eliminate?
When Stealth identifies an Email message as spam, it is set aside and not included in your normal Email. You can check the mail that has been set aside using Spam Summary part of the Stealth  Control Panel. Messages in the Spam Summary will be deleted in a period of time unless you tell Stealth  you want them sent to your normal email program.

If you find an Email message that you want to receive, such as a newsletter you like, you can tell Stealth  to include that message in your normal mail from now on. In this way Stealth learns what kind of Email you like to receive and what you don't.

5. Will the Spam filter delay delivery of my mail?
No, not noticeably. All mail is checked as it reaches our servers, so there is a slight delay as your email is scanned. For a normal email this process takes fractions of a second so the delay will not be noticeable.


6. I am still getting some spam. I thought you eliminated all of it.
Sometimes it is not clear if an Email is spam or not. Although our software is very helpful, it can't catch every piece of Spam because there is no exact formula or pattern that Spam follows. Stealth will help reduce the amount of Spam you receive, but will not block each and every piece. Most viruses will be blocked since the virus filter is updated daily and you'll have the most technically advanced email protection for your computer.

7. How did so many people get my e-mail address anyway?

There are many ways in which spammers can get your email address. Here are some of them:

  • From posts to Usenet newsgroups that contain your email address. Spammers use special programs to scan newsgroups and extract email addresses. Some people respond by editing their email addresses so that they will be invalid if used as is; this is called 'munging' the email address. One way to do this is to add the word 'nospam' in the middle of the email address, knowing that legitimate users will be smart enough to correct the address before they use it. However, many spammers are rewriting their scanning software to fix munged email addresses.

     
  • From mailing lists. Spammers use various tricks to try to get themselves added to legitimate mailing lists in order to harvest the email addresses.

     
  • From web pages. Spammers use scanning software as described above to visit web pages and gather email addresses. One way to fight this is to 'munge' your email address. If you're skilled in web design, you can use a 'poison' CGI script which floods scanning software with fake email addresses.

    Some website operators collect email addresses or other personal information from visitors, and sell the lists to spammers. This collection can be done by via a form that the visitor fills in voluntarily, or by sneaky means that the average visitor will never notice, including javascript or poorly configured or designed web browsers. When visiting a new website, it may help to check their privacy policy for their position on spam before entering your personal information. Any company to which you give your email address may be selling it to marketers, even if you didn't give it to them over the internet.
     
  • From Internet Relay Chat (IRC). If you chat on IRC, the program you use may have an 'ident server' or 'finger server' built in. These is a legitimate means for the chat servers to keep track of their connections and prevent abuse of their services, but spammers can also use it to try to get your email address.

     
  • Other means. Spammers can guess at email addresses by noting the name of an ISP and guessing that someone there will have, for example, 'john@random-isp.com as an email address. By checking for bounce messages or asking for return receipt, they can weed out the bad guesses and build a list of working email addresses. Spammers can try to harvest addresses from online white or yellow pages directories.

    It's possible that one of your co-workers could be a spammer. By accessing your computer when you're away from your desk, it is possible to copy your address book. Spammers can also use internet hoaxes ("forward this email to everyone you know!") to accumulate addresses.

8. Will I be able to tell when it's blocked an email spam from being delivered to me?
Yes, Stealth Anti- Virus can send out E-mail notifications.

9. Does someone read personal emails?
No. All email processing is done through automated filters, in milliseconds. In the event a "suspicious" email is discovered, it will be directed to your private Message Center pending your review.

10. Do I need to download any software?
NO. That's a key advantage of Stealth. All of the Stealth protection services are run off our internal mail servers so there's no need for you to have to download any software to enable this service on your Stealth account. Simply
sign up online and we'll take care of the rest.

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For more information or to receive a quotation, please contact our sales department at: 780 - 619 - 7756 or email sales.

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  The Cost of Virus Attacks

Email is the source of 83% of all virus infections.
The risk of a virus infection has risen 15% per year for the past two years.
The average server downtime per virus infection is 14 hours.
It takes an average of 4 person-days to recover from a virus infection.
The average direct cost per virus infection is US$5,500.

- 7th Annual Virus Prevalence Survey, ICSA Labs


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