11. Law. To the extent of any conflict between this agreement and the VIPOP, this agreement shall take precedence. Should any part of the VIPOP be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions remain in full force and effect. The VIPOP and your ViP status shall be governed by the laws of the Commonwealth of Massachusetts, excluding its conflicts of law rules. VIP expressly agrees that exclusive jurisdiction for any claim or dispute resides in the courts of the Commonwealth of Massachusetts. VIP further agrees and expressly consents to the exercise of personal jurisdiction in the Commonwealth of Massachusetts in connection with any dispute or claim involving ITS Group Information Technology.

12. VIP customer accounts. VIP's that are also customers must remain in good standing with all open accounts.  Past due invoices not paid can result in VIP status being revoked and/or deduction from future commissions.

1. General

A. This Operating Policy ("Operating Policy" or "VIPOP") sets forth how itsgroup.org, Inc. will operate the itsgroup.org ( brand interactive service and how authorized VIP's may use itsgroup.org This VIPOP will also explain many practical aspects of using itsgroup.org Please read this document carefully and refer to it as often as necessary. You should also read and refer to the VIP Reseller Partner Agreement (the "VIPA"). This document, and the VIPA, are all of the applicable itsgroup.org Account Executive / Alliance Partner rules ("itsgroup.org VIP Rules"), and comprise the entire agreement between you and itsgroup.org with respect to itsgroup.org You can view the VIPA or this VIPOP on itsgroup.org at any time. Unless the context requires otherwise, terms used in the VIPOP have the meanings given in the VIPA.

B. We believe that our itsgroup.org VIP Rules will enhance itsgroup.org efforts to make itsgroup.org informative, entertaining and enjoyable for everyone.. We have tried to explain clearly our itsgroup.org VIP Rules, but if any aspect of the itsgroup.org VIP Rules are unclear, we welcome your comments. We hope that our itsgroup.org VIP Rules will foster an online community where there is both free exchange of ideas and information, and respect for individual and community rights.

2. Using itsgroup.org

A. Your itsgroup.org Account.

(i) YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OF AGE TO REGISTER FOR itsgroup.org AND OBTAIN AN VIP ACCOUNT. In cases where you have authorized another individual, including a minor, to use your account, you recognize that you are fully responsible for the online conduct of such user, and for controlling the user's access to and use of itsgroup.org, and for the consequences of any misuse, and that the holder of the VIP's Account(s) is entirely responsible for activities conducted through those accounts (see Section 2 of the VIPA).

(ii) You are responsible for maintaining the confidentiality of your password and are liable for any harm resulting from disclosing or allowing disclosure of any password or from use by any person of your password to gain access to the VIP Account(s). Therefore, for security purposes, we recommend that you change your password often. (You can do this by entering the "Change Your Information" section in the VIP's Only area.) At no time should a VIP ever respond to an online request for a password. Employees or representatives of itsgroup.org will never ask for a VIP's password online. YOU ARE FULLY LIABLE FOR ALL CHARGES UNDER YOUR VIP ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES TO THOSE ACCOUNTS.

(iii) VIP shall pay in addition to any charges, all sales, use, value-added, personal property or other governmental tax or levy imposed on the goods or services billed to his/her VIP Account(s), other than taxes based on net income or profits of itsgroup.org If the payment method for any service or product is by credit card and payment is not received by itsgroup.org from the card issuer or its agents, you agree to pay all amounts due upon demand by itsgroup.org Your card issuers agreement governs your use of your designated card in connection with itsgroup.org, and you must refer to such agreement and not this Agreement with respect to your rights and liabilities as a cardholder. You agree that itsgroup.org may, at its option, accumulate charges incurred during your billing cycle and submit them as one or more aggregate charges during or at the end of each cycle for EFT from your checking account or credit card as applicable, meaning that accumulated charges may appear on the statement you receive from your bank or card issuer. Further, you agree that itsgroup.org may delay obtaining authorization from your card issuer until submission of the accumulated charges. If itsgroup.org does not receive the full amount of your itsgroup.org account balance within thirty (30) days of the invoice date, an additional 1.5% (or the highest amount allowed by law, whichever is lower) per month late charge will be added to your bill and shall immediately become due and payable. VIP shall also be liable for all attorney and collection fees arising from itsgroup.org efforts to collect any unpaid balance of your Account(s). Unless you notify itsgroup.org of any discrepancies within 90 days after they first appear on your account statement, they will be deemed acceptable by you for all purposes, including resolution of inquiries made by your card issuer. You release itsgroup.org from all liabilities and claim of loss resulting from any discrepancy that is not reported to itsgroup.org within 90 days of its publication.

B. Online Conduct.

(a) Any conduct by you that in itsgroup.org discretion restricts or inhibits any other VIP or Subscriber from using or enjoying itsgroup.org will not be permitted and may result in termination of VIP status. You agree to use itsgroup.org only for lawful purposes. You may not use itsgroup.org to:

(1) harass, threaten, embarrass or cause distress, unwanted attention or discomfort upon another VIP or user of itsgroup.org or other person or entity, (2) post or transmit sexually explicit images or other content which is deemed by itsgroup.org to be offensive, (3) transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable Content, (4) impersonate any person, including but not limited to, an itsgroup.org official or an ICP, forum leader, guide or host, or communicate under a false name or a name that you are not entitled or authorized to use, (5) post or transmit chain letters or pyramid schemes, (6) post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation to other VIP's , individuals or entities, except in those areas (e.g., the classified areas) that are designated for such a purpose, (7) violate any operating rule, policy or guideline of any other interactive service, including but not limited to the operating policies of the International Areas, or (9) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law.

(i) Offensive Communication. itsgroup.org is a community-oriented service composed of many different communities of people. Our goal is to provide an interesting, stimulating and fun place for all VIP's. Using vulgar, abusive or hateful language undermines this goal and is not allowed. Please use your best judgment and be respectful of other VIP's. Remember, there may be children online. If you use vulgar, or abusive language online, even if masked by symbols or other characters, you may, in some cases be terminated immediately. A warning indicates that your language is not in compliance with the VIPA or VIPOP. Should you receive such a warning, take the time to read the itsgroup.org VIP Rules again, comprising the VIPA and this VIPOP which you will find posted in the VIP main area.

(ii) Harassment. When an VIP targets another individual or entity to cause distress, embarrassment, unwanted attention, or other discomfort, this is harassment. itsgroup.org does not condone harassment in any form and may suspend or terminate the accounts of any VIP who harasses others. You may have a disagreement with someone's point of view - we encourage lively discussion in our chat rooms and message boards but personal attacks, or attacks based on a person's race, national origin, ethnicity, religion, gender, sexual orientation, disablement or other such affiliation, are prohibited. If you have a disagreement with someone's point of view, address the subject, not the person.

(iii) Graphic Files. itsgroup.org prohibits the transfer or posting on itsgroup.org of sexually explicit images or other content deemed offensive by ITS Group Information Technology.  In addition, any VIP involved in the distribution of adult material (see http://www.itsgroup.org/adult.html for definition of "adult material") either via the Internet or any other means can and will be terminated.

(iv) Impersonation. This can involve the portrayal of another person or entity, such as the impersonation of itsgroup.org staff, authorized Guide or Host, or communication under a false name or a name that you are not authorized to use. VIP's must avoid the portrayal of itsgroup.org personnel or others persons in all forms of online communication, including, but not limited to, screen names, VIP profiles, chat dialogue and message postings.

(v) Room Disruption. This includes purposefully interfering with the normal flow of dialogue in a chat room. Room disruption may occur by repeatedly interrupting conversation between VIP's , or by acting in such a way as to antagonize, harass or create hostility in a chat room or bulletin board.

(vi) Chain Letters and Pyramid Schemes. Transmission of chain letters and pyramid schemes of any kind is not allowed on itsgroup.org This material places an unnecessary load on our electronic mail ("email") system and is considered a nuisance by many VIP's . Certain chain letters and pyramid schemes are illegal. Letters or messages that offer a product or service based on the structure of a chain letter are also of questionable legality. At minimum, they are a waste of resources and are not permitted on ITS Group Information Technology.

(vii) Advertising, Solicitation and Name Harvesting. We are proud to have a strict "anti-spamming" policy. Although the U.S. courts have yet to deem spamming as illegal, it is a definite violation of itsgroup.org policy and is cause for immediate termination. You may not use itsgroup.org to send unsolicited advertising, promotional material, or other forms of solicitation to any other itsgroup.org VIP except in those specified areas that are designated for such a purpose (e.g., the classified area) unless you receive the express permission of the VIP. You may not use itsgroup.org to collect or "harvest" screen names of other VIP's without the express prior permission of the VIP. itsgroup.org reserves the right to block or filter mass email solicitations on or through itsgroup.org In addition, you a) may not use your itsgroup.org alias to send such solicitations b) may not use your domain name or itsgroup.org URL, any sites (names, URL's or IP addresses) belonging to itsgroup.org, or the itsgroup.org name in any bulk e-mail solicitations you choose to participate in anywhere on the Internet.

C. Content.

You recognize that communication over itsgroup.org often occurs in real-time, or is posted on one of ITsgroup's many message boards or libraries, and itsgroup.org cannot, and does not intend to, screen communication in advance. Moreover, because itsgroup.org encourages open and candid communication, it cannot determine in advance the accuracy, or conformance to the itsgroup.org VIP Rules, of Content transmitted on itsgroup.org itsgroup.org is not responsible for screening, policing, editing, or monitoring such Content. If notified of Content which is alleged not to conform to the itsgroup.org VIP Rules, itsgroup.org may investigate the allegation and determine in good faith and in its sole discretion whether to remove or request the removal of such Content from itsgroup.org itsgroup.org shall have no liability or responsibility to you in respect of its performance or non-performance by itsgroup.org of such activities, as long as it has acted in good faith.

All Content is protected by copyright pursuant to U.S., international conventions, and other copyright laws as a collective work and/or compilation, and itsgroup.org owns a copyright in the selection, coordination, arrangement and enhancement of such Content. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as provided below), create derivative works from, distribute, perform, display or in any way exploit, any of the Content, in whole or in part; provided that if no specific restrictions are applied directly or indirectly in relation to a particular item of Content, you may make a reasonable number of copies of such item, including copyright material, provided that the copies are made and used only for your personal use and that you ensure that any notices contained in the Content such as all copyright, trademark, and other proprietary rights notices are reproduced in an unmodified form in all such copies.

You may upload to message boards or otherwise transmit on or through itsgroup.org only Content that is not subject to any copyright or other proprietary rights protection (collectively, "Public Domain Content"), or Content in respect of which the holder of any copyright, trademark or other proprietary rights ("Rights") has given express authorization for distribution on itsgroup.org without any restriction whatsoever, and in respect of which any moral rights of any person or entity have been completely and irrevocably waived. Any copyright Content submitted with the consent of a copyright owner other than you should contain a phrase such as "Copyright owned by [name of the owner]; Used by Permission." The unauthorized submission of copyright or Content which is otherwise subject of any third party Rights constitutes a breach of the itsgroup.org Rules and may also render you liable to the holder of such Rights. Remember you, not itsgroup.org or its affiliates or independent contractors (such as "ICPs"), are exclusively responsible for any liability resulting from infringement of Rights arising from such submission or transmission.

By submitting Content to any "Public Area" (Public Area(s) are those areas of itsgroup.org that are generally accessible to other VIP's , such as public chat rooms, message boards, and file uploads) you are deemed automatically to grant and/or warrant that the holder of any Rights or Moral Rights in such Content has completely and effectively waived all such "moral rights" and expressly, validly and irrevocably granted to you the right to grant itsgroup.org the royalty-free, perpetual, irrevocable, non-exclusive right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display the Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any Rights that may exist in such Content. You also permit any VIP to access, view, store and reproduce the Content for personal use. Subject to the foregoing, the owner of Content placed on itsgroup.org retains any and all rights which may exist in such Content.

The export control laws of the United States and other jurisdictions regulate the export and re-export of certain technology. This includes the electronic transmission of certain information and software to particular foreign countries and foreign nationals. You agree to abide by these laws including but not limited to the United States Export Administration Act, Arms Export Control Act and their implementing regulations and not to transfer, by electronic transmission or otherwise, any Content derived from itsgroup.org which is governed by or regulated under such laws to a national or a destination prohibited or restricted under such laws without first obtaining any required governmental authorization. You further agree not to upload to itsgroup.org any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software. This assurance and commitment shall survive termination of the Agreement. In addition, because U.S. export control laws currently prohibit nationals of Cuba, Iran, Libya, North Korea and Syria from gaining access to certain Content on itsgroup.org, nationals of these countries currently may not legally use itsgroup.org servers.

H. Legal Notices