Hosting &
E-Commerce FAQ's
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Do you monitor the content of your
customer's websites?
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What is
hosting?
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What do I need to put up a
website?
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How do I build my website?
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What is index.html?
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Does ITS Group Information Technology support
Microsoft FrontPage?
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How do I upload my website so it shows up
on the Internet?
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What is FTP?
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Where can I find FTP software?
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What if I registered
my domain through another company? Can I still buy an ITS Group Information Technology hosting account?
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What is Disk Space?
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What is Monthly Data Transfer?
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Do I have to change my IP address
when editing my name servers?
1. Do you
monitor the content of your customer's websites?
No, ITS Group Information Technology does not monitor the customer's website.
Therefore, you are fully responsible for your website's content.
2.
What is hosting?
Hosting is storage space provided on a server specially designed
for websites. In order to have a website, you will need to
upload your website to the server. ITS Group Information Technology offers
several competitive hosting plans.
3.
What do I need to put up a website?
You need three things to put up a website:
A domain.
The address where people can find your website.
A hosting account.
Space provided on a computer that
can be accessed by other computers.
Your webpages.
You can create webpages with a
program such as Microsoft Frontpage or Macromedia Dreamweaver,
or write your pages in HTML in a text editor like Notepad. Your
website will appear when you upload your webpages to your
hosting account. You need at least an index.html page, which is
the default page that appears when someone types your domain
into a browser.
4.
How do I build my website?
Please contact us
sales@ITsGroup.org we have a plan just right for
you. Our team of website designers are second to none.
5.
What is index.html?
Index.html is the name of the file that is saved as your front
or default home page. This is what you see when you go to for
ex: http://www.yourwebsite.com. You need to have an index.html
page in order for your website to appear on the Internet.
6.
Does ITS Group Information Technology support Microsoft FrontPage?
ITS Group Information Technology. installs the necessary extensions for you to
use FrontPage. These extensions are needed to enable you to
publish your site with FrontPage, and to run the tools supported
by FrontPage: WebBots, ToDo Lists and the FrontPage/Explorer
interface.
7.
How do I upload my website so it shows up on the Internet?
You can upload your website using FTP software. FTP stands for
file transfer protocol, which is an application that allows you
to transfer your files to your web site. Think of it as simply
copying files from your computer to ours. You may also upload
your files by using the built-in File Manager that comes with
your ITS Group Information Technology hosting account.
8.
What is FTP?
FTP stands for file transfer protocol, which is an application
that allows you to transfer your files to your web site.
9.
Where can I find FTP software?
Here are some helpful links:
www.tucows.com
www.ipswitch.com
10. What if I registered my
domain through another company? Can I still buy a ITS Group Information Technology hosting account?
Sure, no problem! You will have to change the DNS information
for your domain, which is a simple process. Just contact your
registrar and change the name servers associated with your
domain to our name servers:
Primary name server:
NS1.OILFIELDDIRCTORY.COM --
IP: 216.194.102.226
Secondary name server: NS2.OILFIELDDIRCTORY.COM
-- IP: 216.194.102.126
Once you have changed your name servers, please allow 24-48
hours for those changes to take effect throughout the 'Net.
11.
What is Disk Space?
Disk space is the amount of hard drive space available for
storing your web site and files on our servers.
12.
What is Monthly Data Transfer?
Whenever someone visits your site, data is sent from our servers
to your visitor's system. This data include web pages, images,
sound files, programs, compressed files, or anything else on
your web site that can be downloaded or viewed by visitors. Each
ITS Group Information Technology hosting plan includes generous data transfer
limits. Choose the plan that is best for your needs based on the
content of and traffic to your website.
13.
Do I have to change my IP address when editing my name servers?
No. Our system will automatically resolve your IP addresses once
the name servers are edited.
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If
you have any questions:
support@ITsGroup.org or Phone 1-780-669-1548.
