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Why can I receive email but cannot send
email?
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Check the settings in your email
software.
Some Internet Service Providers have
recently decided to block PORT 25
(MindSpring, EarthLink, MediaOne, AOL, MSN--just to name a few)
which is used for sending email to mail
servers. They have chosen to do this to cut down on the amount
of "SPAM" mail that is sent. You can check with your dial-up
provider to see if they are doing this. If so, you can
configure your PC to send email through their SMTP server and
still receive email from your web site. They can provide the
settings for you to send email via their SMTP server
without changing your POP server settings. You should still be
able to specify your web site email address as the sender (or
reply to) email address.
If your provider has not blocked PORT
25 and your settings look correct
then contact us at
suppport@ITsGroup.org and we'll check the
settings.
You can also use the web mail service
to send and receive email
by logging into
http://mail.itsgroup.org using your full
email address and email password.
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If
you have any questions:
support@ITsGroup.org or Phone 1-780-669-1548. |
